Patient and Community Engagement Manager
I am a Patient and Community Engagement Manager for Research and Improvement. My role is to work across the Trust to promote, support and develop engagement with patients, carers, people, charities and community groups for research and improvement. The aim is to get all services to work with their patients and community to help improve the patient experience.
My responsibilities are to support the Trust's strategy on patient and community engagement to ensure engagement is present throughout the organisation, from the board to the front line. I am also responsible for understanding which services are currently engaging with patients and supporting them to develop their engagement. By identifying and learning about the great work currently happening, we can share best practice and learning across the Trust.
I work closely with my research and improvement colleagues, who support the delivery of research trials and quality improvement projects. Patient and community engagement is fundamental to future research and improvement work and is proven to enhance the quality and outcome of the projects we support.
I am a qualified physiotherapist working with people with neurology conditions. I continue to work clinically two days a week alongside my patient and community engagement role. I have a special interest in supporting people to self-manage their long term condition and how people interact and use health services. I have always had a passion for quality improvement and lead projects which have involved patients and carers throughout.
Why I love my job
I love the variety of my job and working with patients, services and the community to improve the health and well-being of people. I gain enjoyment from experiencing the development, success and learning from working with patients, staffs and services.
More about me
I am keen cyclist who regularly rides the country lanes of Hampshire. I am also rugby fan and enjoy coaching my sons team on a winter's Sunday morning. I also have a wonderful family and love holidaying and spending time with them.
Current projects/research studies
For my patient and community engagement role, my project is to understand the currently patient and community. The understanding from this project will support the development of a toolkit. The toolkit will support services to engage effectively with their patients and community.
In my clinical role. my quality improvement project within Vocational Rehab Service is on understanding the patient outcome of people attending the service. This has involved creating a co-production staff and patient group who meet to work together in co-creating the way the service demonstrates the benefit of the service and patient outcome.
I created the ‘Stroke Arm Position Tool’. This tool measures and supports effective positioning of the stroke arm which can prevent pain, pressure problems and respiratory complications. Currently this project is working on developing a pillow which will improve the positioning of the arm.
I am also completing a Masters in Health Science at University of Southampton and my dissertation is on understanding how clinicians can provide effective supportive self-management.
Adams C (2016) ‘The comfortable position’ – Positioning the stroke arm. Syn’apse. Autumn/ Winter