How getting involved helps

Join In Toolkit with Paula

When we work with our patients, carers, families and communities to improve services, everyone benefits.

As the person who uses our services, helping us to improve will benefit you in a number of ways...

You'll be helping to improve the services that impact you

Ultimately, if you don't like something about a Solent service, you can work with us to help change it; making the service better for yourself, and other service users.

You can make sure that we are working on the changes that are important

We all see things differently, which is why it's important that we work with you and other service users to identify ways we can change things for the better. With your help to guide us, we can make sure the changes we make are the right ones.

Your views can help us change the things that matter

In the NHS we are very good at asking ‘what’s the matter with you?’ but we're aren't always so good at asking ‘what matters to you?’ It's really important that we understand what matters to you, so that we can deliver care that meets your needs.

You can help make sure changes made will be well received

Sometimes we make changes for all the right reasons, but not necessarily in the right way. As we work on improvements, we want to know what you think at each step of the journey; this way you can help identify what is most likely to be a good fit for you and other service users.

Your input can help with recovery and rehabilitation

When people are involved in their own care, or in how the service is delivered to meet their care needs, it can help with the speed and extent of their recovery.

You can use your experience and learn from the experiences of others

Even if you aren't currently using one of the Trust's services, but have in the past, your experience is incredibly important to provide a much broader understanding of changes that need to be made. It also means that you could help people currently receiving care, by sharing your experience of the service with them.