

We do QI
What does it mean when an organisation says we do QI? Aren’t we all in the business of improving things? Yes, but I think there is...


Demystifying QI
During my nursing career there have been times when people have mentioned quality improvement (QI) or implementing a change and I have...


"The more you read, the more you’ll know": health literacy and patient conversations
Kerry Flett, Solent Knowledge Specialist, and Anita DeHavilland, Quality Improvement Specialist, discuss why Health Literacy is so important