Quality Improvement (QI) Programme

AT SOLENT NHS TRUST

The Quality Improvement (QI) Programme aims to encourage and enable our staff, patients and carers to work together to make changes to Solent services that improve the experience for those using our healthcare.

It provides the skills to deliver and measure improvement, and does not require participants to have any previous experience of knowledge of QI.

QI RESOURCES

PROGRAMME PATHWAYS

What the QI Programme looks like:

QI for Patients, Public and Community

A short and easy to understand session for patients and service users focusing on QI and how Solent NHS Trust works.

Who it's for:

Anyone who uses or comes into contact with our services or the services of our partners.

Duration:

2 - 3 hrs

Location:

Virtual or in-person

Pre-requisites:

An interest in improving services and the experience of patients.

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QI Introduction

Delivered as a workshop or a bespoke session. The focus is to provide an understanding of QI, and how it can help.

Who it's for:

Solent staff and teams from services, as well as external colleagues.

Duration:

1 hr

Location:

Virtual or in-person

Pre-requisites:

An interest in improving services and the experience of patients.

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QI Foundation

Providing an overview of the methods and tools that are used in QI, as well as support to deliver a small-scale project.

Who it's for:

Solent staff and teams from services, as well as external colleagues.

Duration:

3 sessions

Location:

Virtual

Pre-requisites:

An interest in improving services and the experience of patients.

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QI Practitioner

Exploring QI methods and processes in more depth, as well as supporting a larger-scale project.

Who it's for:

Solent staff and teams from services, as well as external colleagues, patients and carers.

Duration:

4 days over 6 months

Location:

Virtual or in-person

Pre-requisites:

An interest in improving services and the experience of patients.

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QI Leader

Gain the skills to coach, support and influence a culture of Quality Improvement within services and beyond.

Who it's for:

Solent staff and teams from services, as well as external colleagues.

Duration:

3 days + quarterly commitment

Location:

In-person

Pre-requisites:

Previous experience of improvement work.

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Demand and Capacity

Introducing you to key demand and capacity principles such as ways to measure and manage your service demand and capacity.

Who it's for:

Tailored for operations and service
managers.

Duration:

1 day

Location:

In-person

Pre-requisites:

Interest in waiting list management.

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Co-production: Shaping Services Together

Providing an understanding of co-production and how to employ practices in order to improve services.

Who it's for:

Solent staff and teams from services, as well as external colleagues.

Duration:

4 days over 5 months

Location:

Virtual and in-person

Pre-requisites:

A commitment to involving service users in shaping services.

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Happier Working Lives

Focused on sharing tools and techniques to think creatively in order to promote happiness in the workplace.

Who it's for:

Solent NHS Trust staff and teams from services, as well as external colleagues.

Duration:

3 days

Location:

In-person

Pre-requisites:

An interest in increasing happiness within your team.

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